A house manager is a customer service representative who oversees front-of-house operations at a live theatre or performance venue. Working as a house manager is an excellent method for someone with strong customer service and organisational skills to break into the entertainment business. Duties of a house manager can vary and may involve staff management like частен домоуправител, customer service, box office work, and safety measures.
There are no formal educational qualifications to work as a home manager. Prior experience working at a live performance venue, such as a box office assistant, usher, or concession sales worker, may be advantageous.
Because house managers are frequently responsible with safeguarding patron safety, CPR and first aid certification may be required at times. These частен домоуправител may be employed on a per-event basis by a theatre company or performance venue, or they may be hired on a seasonal basis.
The house manager frequently interacts with the stage manager before the house opens for the performance to learn about any potential hazards or unusual effects employed in the play. Following this meeting, the house manager will frequently brief the remaining house personnel on emergency protocols and basic operating routine. Managers would often inspect or have assistants inspect all client facilities, such as restrooms, to ensure that they are adequately supplied and operating. The manager will open the theatre doors at a certain time to allow seating to begin.
During the pre-show session, the manager is usually present to handle any ticket disputes, seating issues, or other client concerns. It is normally necessary to maintain close communication with the show’s stage manager in order to coordinate the closure of the theatre doors before the performance begins.
Once the show begins, the house manager may be in charge of seating latecomers or prohibiting people from entering during certain periods of the performance. The house manager usually manages and reports on any type of emergency, from a health issue to an emergency evacuation. The manager may also need to be able to fill out and file incident reports for insurance purposes if an injury, evacuation, or other serious issue occurs during the performance.
After the performance, the house manager may be in charge of reorganising and cleaning the seating area, lobbies, and restrooms. This interesting job usually allows for some downtime between performances for other activities, and it can be an excellent, albeit demanding, position for a responsible student.